Welcome to our custom pet-themed creation process! We've simplified the journey to ensure you get the perfect personalised product featuring your beloved pet in just a few easy steps:

1. Upload Your Pet's Image: Begin by uploading a clear, high-resolution image of your pet directly on our website. Don't forget to include your pet's name to add that extra personal touch.
2. Choose Your Design Style: If you're opting for a custom design such as anime or cartoon style, simply select your preferred style during the upload process.
3. Confirmation and Sample Design (Custom Designs Only): For custom design requests, our talented team will work on creating a sample design based on your chosen style. You will receive an email within 48 hours containing a sample of the design for your approval. We want to ensure you're completely satisfied before proceeding to the final product.
4. Review and Approval: Once you receive the sample design, take a moment to review it. If any adjustments are needed, feel free to let us know, and we'll make the necessary revisions until it's perfect.
5. Production and Delivery: After you've approved the design, we'll move forward with production. Your custom pet-themed product will be carefully crafted with precision and attention to detail. We aim to have your product ready to ship within 30 days maximum.
6. Receive Your Product: Finally, sit back and eagerly await the arrival of your personalized pet-themed product! Whether you're treating yourself or surprising a fellow pet lover, your mug will arrive ready to brighten up your day with every sip.

At every step of the process, we're committed to ensuring a seamless experience and delivering a product that exceeds your expectations. Join countless happy customers who have transformed their cherished pet memories into beautiful, one-of-a-kind mugs. Let's create something special together!